Then, select the files or folders you need from your computer and click “ Open”. Click it and choose “ File” or “ Folder”. After logging in, you will find an “ Upload” button in the upper right corner of the page. Go to the Box website and sign in to your account. Refer to the steps below to use Box through the web app: It allows you to upload, download, and even sync folders to the desktop here. If your need to upload files to Box urgently, you can upload your files via the Box web app instead. So, here are four tips that may offer some help to you. This will require the Box Support team to work directly with you.Īctually, although the methods above can solve your problem in most situations, chances are that you may still face this issue after tried all the solutions. If the issue persists after trying all the methods above, please go ahead and submit a support ticket here.
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Go to this file path as below in Windows Explorer and delete all the files and folders in that folder:Ĭ:\Users\\AppData\Local\Box\ Documents\ Close the Box application if it's running and then go to the Processes tab and terminate the Box process. Quit Box Drive by searching in Windows for “ Task Manager”. To do that, you can refer to the following steps: Sometimes, some cache will block the normal operation of a program, so when there is a problem with the operation of your local program, you can consider removing the cache to get your app back to normal. Therefore, you can try to quit the Box application and restart it to see if it can back to normal. According to the feedbacks of Box users, most Box Drive related issues can be solved by restarting the Box application.
If there is nothing wrong with your internet connection, you may also encounter other problems. Or, you can go to the internet connection center of your computer to check the network condition. You can check your internet by trying to access other websites such as through your browser. If you meet any connection or load issues, the first thing you should do is to check your internet connection on your device. Please check them one by one and follow the steps to try to solve your problem. In the following contents, you will find some common solutions to this Box Drive unable to connect error. Common fixes to Box Drive error - unable to connect to Box But don’t worry, there are some effective fixes to this issue. For example, some users meet unable to connect to Box issue when trying to log in to the Box Drive application. Generally, the Box Drive works well on your computer, but sometimes, there may be some issues when using it. Have you ever met this problem and how did you solve this problem? Looking forward to your kindly reply!” I tried the old version, it also cannot connect. “Box Drive cannot connect to the Internet on Windows 7. ☛Assign tasks while you are away from your computer, and track their progress by taking advantage of Box’s powerful and intuitive collaboration tools. ☛Retrieve your lost information from the cloud and recover your deleted files within 30 days of deletion. ☛Receive the latest news on the status of your projects with Box’s smart notification system. ☛Files and folders sharing over e-mail, social media, or by using Box’s virtual workspace.
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☛Content preview without download makes managing your files much easier. ☛Content can be viewed on computers and mobile devices.
☛Backup, sync and restore your files and folders. The program will create a new folder on your computer, and everything you put in the folder will be synced on all devices where you also have the Box app installed. The main application is Box Drive, which is a useful app for file syncing. Generally, the first 10 GB of storage is free, if you need more storage space, it also offers a range of reasonable subscription plans.Īs for file uploading, Box offers desktop applications and mobile applications for Windows or macOS. Although it is suited primarily for businesses, it also serves personal and home users well. Common fixes to Box Drive error - unable to connect to BoxĪddition information about Box Drive errorsĪs one of the most famous well-established files syncing and storage services, Box cloud storage is a reliable and full-featured product.
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